We are here to serve you, so to make sure we’re doing that best, we always want to hear from our customers. If you haven’t visited us before, take a look at what others are saying about their experience here on this page.
5 out of 5 stars
I'm an old salt, and have purchased many cars and other motorized vehicles in my lifetime. Working with HBI was a very pleasant experience. I would add that their team went out of there way to accommodate me. Emilio and Luscious were super helpful and were totally professional, yet added a personal touch that made the overall transaction pleasant. They answered all of my questions and were knowledgeable about the vehicle I bought. The bottom line is they care about their customers and will do whatever it takes to keep the entire buying process fun, yet on a professional level. If you are looking around for a high end foreign vehicle, look no further than HBI... More
Great people and service, had them do a paint correction and ceramic coating. HBI picked my car up, dropped off a Porsche Macan for me to use while the work was being done. Then HBI dropped my car back off at my home when they were finished.. Car looks great. Also you can't beat the price. I highly recommend..Very professional.
Only company that works on my 911
Emilio greeted us and immediately made us feel welcome and comfortable. After some conversation he gave us the brief history. Which was rather fascinating if I'm honest. From there was a tour of the facility. He told us each mechanics name as well as how long they had been there.
After the tour he showed us the 911 we inquired about. He was very knowledgeable and knew exactly how to treat my wife and I.
I've never had a "dealership" experience quite like this.
HBi will be where we purchase our Porsche (s) and where they will be service religiously
Thank you Emilio for a great experience... More
Just had my 720S serviced with Taylor and Hadley in the service department. These guys are awesome, they picked up my car from Charlotte in an enclosed transport, and had it back a few days later. I had my annual service performed, and the car came back cleaned up and ready to go. Really appreciate the customer service and attention to detail with the team at HBi Auto. If you are looking for great service and true car-guy expertise, without the frustrations of the dealer, HBi is the place to go!
Very friendly, knowledgeable and curious staff. One of the best shops I have seen. Sales people are most knowledgeable of vehicles I have encountered. I highly recommend there business. They follow up and communicate with there customers. Great experience!
I just purchased a manual converted F430 and I thoroughly was impressed with the purchasing experience and car quality. I have owned several manual Ferrari’s previously and I can say the quality of the kit is better. The gated shifter feels much more “connected” then my previous F430. Dan was extremely helpful in explaining how the conversion is done and operates. Evan and Emilio were awesome to work with as well. I will definitely be working with the Ferrari experts at HBi Auto soon.
My purchase process from HBi was as smooth as could be. They had the nicest cars within a thousand miles (maybe more) and Emillio was professional and knowledgeable. The entire process was transparent and simple. The next time I am shopping for a car, this will be the first place I check. It might be remote, but it is worth the trip. (SEE FOLLOW UP BELOW).
update: there have been some troubles with title transfer and communication, the dealer is working to fix this. Edit: this wasn’t their fault and it all got sorted out!
There were also some unfortunate problems, including a major repair, and despite being sold AS-IS, HBI went out of their way to service my car and make sure everything was as it should be.
Definitely check them out if you are in the market for a good car... More
Great dealership! I was looking for a Porsche 911 and they reached out to me with respect not being pushy like some other dealers. Very professional.